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Nurses Week 2019

As Nurses Week continues, we salute and shine a spotlight on Nicole Morby, RN with Intermountain Healthcare in Salt Lake City for the lifesaving care she provides every day … in the hospital and her local community. Read further to learn more about her story.

My path to becoming a nurse took a couple twists and turns, but I eventually landed exactly where I was meant to be and am doing what gives me such a fulfilling purpose in life.

I wanted to work in the healthcare field my entire life. I started college as a chemistry major and pre-med student. Along the way, in my sophomore year, I discovered a love for public relations and event planning. So, I graduated with a degree in those disciplines and then followed my first passion, receiving a nursing degree a few years later.

For a little over five years now, I’ve been caring for patients, their families and the community at-large to ensure they attain, maintain or recover optimum health and quality of life. In order to deliver in this manner, I have to be certain that I’m providing the highest quality of patient care, which means staying abreast and remaining current on guidelines, patient and/or hospital protocol and training.

CPR is a core skill that nurses must possess and be able to confidently and competently perform when a patient suffers a cardiac arrest. Intermountain Healthcare, my employer since 2015, took a significant step in 2017 to ensure its nursing staff received the best CPR training through implementation of the Resuscitation Quality Improvement® (RQI®) program. And actually, RQI, which was co-developed by the American Heart Association and Laerdal Medical, is so much more than training; it is a quality improvement program that verifies CPR competency in 10-minute, simulated skills sessions every 90 days.

In my role as an operating room nurse, I’ve participated in the RQI program for about a year and a half. Although it is a requirement of my employment and prepares me to respond to in-hospital cardiac arrest, I recently was able to make a profound difference in a family’s life one Wednesday afternoon.

It was the start of the fourth quarter of 2018 and my RQI assignment was infant CPR. I tackled it early since the holidays were approaching, which is the busiest time in the operating room. One week later, I was having lunch with a friend at a fast food restaurant when a 3-month-old needed CPR. I responded calmly and took action. After the event was over, I continued eating my lunch as if nothing happened. My friend couldn’t believe the way I responded and was shocked that I returned to normal behavior. Throughout the day, I reflected on my friend’s reaction. It hit me! It was confidence that allowed me to respond and act so calmly and quickly. I was so grateful I completed my RQI skills session the week before, leaving infant CPR fresh on my mind.

A real-life event in the community is very different than in the operating room or on the hospital floor. I expect these situations at work; I am wearing my nurse hat and handling difficult circumstances every day. On that Wednesday afternoon, however, I was wearing my mom hat since my three children were with me. I was able to switch roles very quickly and smoothly, and with full confidence in my actions. I thank my hospital for giving me the confidence and ability to act by implementing the latest technology in CPR quality improvement.

While I still dabble in event planning periodically, nursing and caring for others ultimately became my career path. Saving that infant’s life confirmed that I made the right choice.

Nicole Morby, RN, Intermountain Healthcare (Salt Lake City)
Nicole Morby, RN, Intermountain Healthcare (Salt Lake City)
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RQI® and HeartCode® are Now HLC Validated

At the start of 2019, the American Heart Association and Laerdal Medical agreement with HealthStream became effective. This agreement provides HealthStream customers with access to the AHA and Laerdal co-developed Resuscitation Quality Improvement® program and range of HeartCode® BLS, ACLS and PALS eLearning programs on HealthStream’s Learning Center™ (HLC).

Today, we announce that the RQI® and HeartCode® resuscitation solutions are HLC-validated, meaning they meet the standards for high-quality delivery and integration with the HealthStream Learning Center. As a result of this HLC Validation, authorized users of both HealthStream and the RQI portfolio of programs may gain access to RQI programs, namely RQI and HeartCode, through the HLC.

Because we are committed to providing equitable and reliable access to our resuscitation program portfolio, RQI Partners have entered into agreements with several learning management platform organizations. With these new partnerships, we will further the reach of our competence-based resuscitation programs to equip providers with the competence to perform high-quality, lifesaving CPR on every patient and to improve operational performance in hospitals across the U.S.

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Expressing Gratitude This American Heart Month

In honor of American Heart Month, we’d like to express our gratitude to hospitals who trust American Heart Association programs to achieve the lifesaving mission we share.

“AHA is the standard everyone recognizes when it comes to evidence-based practice and research, and that’s something we wanted to be a part of.” –   AHA Training Center Read More >