RQI Telecommunicator

A patient in cardiac arrest has just 600 seconds before death becomes irreversible.

The RQI-Telecommunicator Program offers PSAPs and telecommunicators a blueprint for taking ownership of these critical few minutes to save more lives.

“Bystander CPR rates are highest in communities where public safety answering points (PSAPs), or dispatch centers, provide telephone CPR (T-CPR) instructions.”

Michael Christopher Kurz, MD, MS-HES, FACEP, FAHA,
Chair of American Heart Association T-CPR task-force

Is your team operating within High-Performance Standards?

American Heart Association T-CPR Recommendations and Resources provides guidance to construct and maintain a science-based T-CPR program.

Delivers a ready-to-go blueprint for action

The lifesaving potential of T-CPR is stronger than any other clinical intervention in managing out-of-hospital cardiac arrest. RQI-T eliminates the burden of creating and managing a T-CPR program on your own.

Low-dose, high-frequency e-learning pairs with simulation.

Online curriculum uses a low-dose, high-frequency approach, applying learners’ real-world scope of practice for greater retention. Structured, ongoing simulation sessions are based on real-life calls, with immediate debriefing and continuous measurement.

Conquers the challenge of skills decay

RQI-T prepares telecommunicators with the same rigor as EMTs & paramedics, laying the foundation for a new standard of care: Verified competency & mastery learning to combat skills and knowledge decay.

“This [RQI-Telecommunicator] training is wow! I did a CPR call last night and it’s the first time in 18 years where I felt comfortable taking it.”

T. Edinger,
Columbia 9-1-1 Communications District

RQI-T helps PSAPs continuously improve their effectiveness in recognizing cardiac arrest and instructing callers to perform high-quality CPR.