Universal Health
Services, Inc.

Welcome Universal Health Services, Inc.

Thank you for making the commitment to save more lives from cardiac arrest by adopting the digital resuscitation portfolio of American Heart Association programs.

These innovative programs will change and improve how you complete CPR training.

A message from Brian Eigel, PhD
Chief Operating Officer of RQI Partners

Nurse practicing CPR

What is RQI?

RQI stands for Resuscitation Quality Improvement.

The Resuscitation Quality Improvement program is a simulation-based, mastery learning program that uses low-dose, high-frequency quarterly learning and skill sessions to achieve and verify competence in lifesaving, high-quality CPR, and to enhance skills confidence and retention. In clinical studies, RQI has been proven to improve the delivery of clinical CPR quality in sudden cardiac arrest events.

THE DIGITAL PORTFOLIO:

The American Heart Association digital resuscitation portfolio is the preferred solution to uniquely and efficiently deliver safe and effective CPR quality improvement.

Our digital programs – deeply rooted in the latest science – lead healthcare organizations on an immediate journey to high-quality and verified CPR competence to maximize lifesaving outcomes.

journey-to-quality-animation

THE TIME FOR DIGITAL TRANSFORMATION IS NOW

How does RQI work?

RQI learners are assigned a course or courses: RQI Healthcare Provider (includes BLS), RQI ALS, RQI PALS. Learners have a slightly longer introductory session to each course in the initial quarter. Each subsequent quarter features shorter low-dose, high-frequency training with eLearning and skills practice.

RQI eCredentials, representing the gold standard of verified competence in high-quality CPR, are issued with ongoing course completion. Learners can also download a free, traditional two-year American Heart Association eCard. CE/CME credits can be claimed at the completion of all four quarters (0.75 credits for RQI Provider; 1.75 credits for RQI ALS and RQI PALS, respectively).

RQI 2025 Flyer

RQI 2025 Flyer

RQI FAQs

RQI FAQs

Why is RQI better than other resuscitation education?

  1. RQI is delivered through individually accessed stations within your hospital, with robust cleaning guidelines to ensure safety for each user.
  2. RQI can be completed on your own schedule, rather than a specific class time.
  3. RQI provides continuity of training when unprecedented situations arise and other methods of training, such as the classroom, may compromise learner safety.
  4. RQI is integrated seamlessly with American Heart Association science.
  5. Low-dose, high-frequency training (quarterly training instead of once every two years) is proven to sustain knowledge and skills more effectively over time and at a higher level of quality. This leads to high-quality CPR performance and competence, in turn maximizing lifesaving outcomes from cardiac arrest.

There are many other reasons why RQI is the ideal program for resuscitation education. Please contact your RQI administrator for more information.

Empowering Nursing Students to Help Save Lives

The National League for Nursing (NLN), the premier professional organization for nurse faculty and leaders in nursing education, and its partner Laerdal Medical, announce a new partnership to help advance transformation of the standard of resuscitation care for cardiac arrest. Dr. Marilyn Oermann, Thelma M. Ingles professor of nursing at the Duke University School of Nursing, and Dr. Suzan Kardong-Edgren, associate professor at the MGH Institute of Health Professions — pioneering nurse educators whose groundbreaking research and studies first confirmed the efficacy of low-dose, high-frequency resuscitation education.

A Partnership for Quality Improvement in Resuscitation

The American Heart Association Quality Network

American Heart Association

The American Heart Association Quality Network are champions for continuous improvement in resuscitation education and drive a “Culture of Resuscitation Excellence” — anchored in the adoption of comprehensive and measurable quality solutions.

Leveraging their expertise beyond CPR instruction in traditional classroom settings, the Network influences healthcare best practices and guides organizations and providers to elevate their quality improvement journey.

As our agents of change and most valued pathway, the Quality Network advances our shared mission of improving patient outcomes and saving more lives. Learn more about this initiative from the American Heart Association here.

View resources for how this team can help your organization.

RQI 2025 Flyer

American Heart Association Quality Network FAQs

RQI 2025 Flyer

Quality Network Roles for Healthcare

RQI 2025 Flyer

Path to Quality Improvement for Instructors

RQI FAQs

Path to Quality Improvement for Healthcare Training Centers

To learn more about how RQI is transforming resuscitation for lifesaving outcomes, contact the RQI Senior Impact Manager Jeanne Snelson. Email jeanne.snelson@rqipartners.com.