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The Resuscitation Quality Improvement (RQI) program speaks to some of the top priorities in healthcare today – improving patient safety and outcomes, increasing staff CPR competence, confidence and staff satisfaction, and the need to effectively reduce operating expenses.

RQI 2020 enhancements include the new RQI Responder curriculum for non-clinical hospital staff—and partnership with AHA’s Get With The Guidelines—Resuscitation, creating the most comprehensive learning and data platform for resuscitation clinical quality improvement for hospitals everywhere.

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Verified Competency Credentials
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Verified Competency Credentials
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Resuscitation Excellence

RQI 2020 is the only program that delivers the new standard of care—Verified CPR Competence. 

High-Quality CPR is the single highest determinant of survival from cardiac arrest. Performing High-Quality CPR on every patient, every time is an absolute necessity for any healthcare professional, but the traditional 2-year BLS card does not adequately verify a provider’s resuscitation competence.

Resuscitation Quality Improvement provides a high-reliability platform for simulation-based mastery learning, implemented through low-dose, high-frequency quality improvement sessions that measure and verify competence.

RQI Program features include:

  • Spaced learning in quarterly sessions to improve retention and prevent skills decay, conducted in the patient care environment
  • Audio and visual coaching with real-time feedback and structured debriefings – critical elements of mastery learning
  • RQI analytics measure compliance and competence by individual, department, service line, facility or system

Features NEW to RQI 2020 include:

    • RQI Verified eCredentials that measure and confirm competence in High-Quality CPR, valid through every quarter of compliance. RQI eCredentials confirm demonstrated competence in High-Quality CPR skills. These stay valid through every quarter of compliance when skills and knowledge must be demRQI eCredential Cardonstrated again – a shift in the resuscitation paradigm toward true competency-based validation rather than compliance-based course completion.
    • Expedited entry into the simplified curriculum for your learners and the ability to start at any time during a quarter
    • Continued access through your HealthStream HLC, choice of other LMS or our new learning platform, RQI 1Stop, with a simplified interface
      • RQI 2020 is HLC Validated. As a result of this HLC Validation, authorized users of both HealthStream and the RQI portfolio of programs may gain access to RQI programs, namely RQI and HeartCode, through the HLC.
    • Automatic updates to science and course content

  • The American Heart Association’s Get With The Guidelines – Resuscitation (GWTG-R) provides a powerful data link between CPR mastery education and patient outcomes.
  • The RQI Impact team – dedicated to your program success, from onboarding to onsite education to analytics and reporting, through a continual evaluation of your needs.

Get with the Guidelines—Resuscitation (GWTG-R)

The combination of The American Heart Association’s Get With The Guidelines®—Resuscitation (GWTG-R) and the Resuscitation Quality Improvement® (RQI®) program positions hospitals to cohesively refine resuscitation practices and data management to improve patient outcomes. Together, these programs provide hospital leadership with an expanded and seamless assessment of resuscitation competence, performance analytics, data management and quality improvement across systems of care. Combining the lifesaving potential RQI’s verified CPR competence with real-time clinical data from GWTG-R empowers healthcare leaders to monitor, track and demonstrate efficacy to increase survival from cardiac arrest.


“Employees like knowing that they can work on their CPR skills on their own time. Allowing them to be self-driven is proving to be a positive thing, and I’ve received a lot of great feedback. Staff like not having to sit through long classes.”

Jamie Martin, Trauma Coordinator, Emergency Room and Assistant Director of Nurses, Coon Memorial Hospital

“The financial component of it was an easy sell in regard to the numbers of people that we were putting through these courses, the time away. That’s eight hours a day of pay while they’re gone, plus the course fees, plus now having to bring in replacement staff to cover them while they’re gone to a training.”

Laura Sittler, Chief Nursing Officer and Chief Operating Officer at Baylor Scott & White Surgical Hospital – Fort Worth

“If you’re not pushing deep enough or fast enough, or letting the chest completely recoil, the patient’s outcomes won’t be as good. Patients are going to die; that’s a given. But if we can try to prevent them from dying by giving them proper CPR, we can give them that second chance.”

Michael Lovelace, Emergency Department Program Coordinator and RQI Administrator, University of Alabama at Birmingham Hospital

“We have employees thinking ‘Okay, I know I do high-quality compressions. I’m going to get in there and help save this patient’s life.’ When you’re more confident in your skills, you’re more apt to act rather than stand in the background.”

Tara Serwetnyk, Senior Nurse Educator and Training Center Coordinator for the Center of Nursing Professional Development, University of Rochester Medical Center