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About RQI Partners

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RQI Partners is a partnership between the American Heart Association® (AHA®) and Laerdal Medical. Our mission is to increase survival from sudden cardiac arrest by helping position healthcare providers to deliver high-quality resuscitation care using  innovative, modernized, digital resuscitation training solutions co-developed by the AHA and Laerdal.

We are passionate about, and dedicated to, helping save lives through delivery of resuscitation training programs, products and solutions that are grounded in evidence-based science and educational principles. Our company is committed to creating a new standard of care —  shifting resuscitation practice from course completion to CPR competence and confidence to deliver high-quality CPR to every patient, every time

We are modernizing CPR for modern care  to elevate skills and help healthcare professionals retain knowledge ultimately improving patient outcomes.

Our History

In 2010, the American Heart Association (AHA) updated its CPR and Emergency Cardiovascular Care  Guidelines, recommending that healthcare providers receive CPR skills training more frequently for shorter periods of time. In 2015, the AHA and Laerdal introduced Resuscitation Quality Improvement® (RQI®) — a program blending the AHA’s leadership in science and resuscitation education with Laerdal’s expertise in technology, simulation and implementation to deliver  low-dose, high-frequency CPR training.

RQI Partners was formed in 2018 to help accelerate RQI program adoption at U.S. acute care hospitals and health systems. Today, the company’s customer roster also includes emergency medical services agencies and nursing programs at U.S. colleges and universities.  Since the RQI program launch, more than 2,400 hospitals and 2 million nurses globally are using AHA and Laerdal co-developed digital resuscitation education and training programs.

Development of RQI Partners

Development of RQI Partners

2010

Research funded by Laerdal Medical finds three-month cycles optimal to eliminate CPR skills decay.

2013

AHA’s Education Statement recommends low-dose, high-frequency CPR skills training.

2015

AHA and Laerdal Medical develop the Resuscitation quality Improvement (RQI) training program.

2018

AHA and Laerdal Medical form RQI Partners to enhance training programs and distribute them to healthcare providers.

2025

Save Lives: By redefining the standard of learning, RQI Partners aims to save 50,000 more lives per year from cardiac arrest by 2025.

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RQI Partners aims to redefine the standard of care with mastery-level learning and retained CPR skills.

About the American Heart Association and Laerdal Medical

American Heart Association

About the American Heart Association

The American Heart Association is a relentless force for a world of longer, healthier lives. We are dedicated to ensuring equitable health in all communities. Through collaboration with numerous organizations, and powered by millions of volunteers, we fund innovative research, advocate for the public’s health and share lifesaving resources. The Dallas-based organization has been a leading source of health information for nearly a century.

About Laerdal Medical

Laerdal is dedicated to our mission of helping save lives. Laerdal Medical is a world leader in healthcare education and resuscitation training that uses immersive technologies and data-centric insights to increase survival and improve healthcare quality. We empower our heroes/life savers, and healthcare workers, to help them save more lives. Improving the quality of care is part of our mission, to help save more lives. And we have established the goal to help save one million more lives. Every year. By 2030. However, we can’t do this alone. This is a shared goal of the Laerdal Group. A group of companies that develops healthcare-related solutions and programs focused on a common mission to help save lives, together with our Partners. The Laerdal Group is composed by Laerdal Medical, Laerdal Global Health, Million Lives Fund and Laerdal Foundation. Laerdal is a global company in 26 countries worldwide with its head office located in Stavanger, Norway. For more information, visit www.laerdal.com.

2020 AHA Guidelines

2020 AHA Guidelines

One Million Lives

2023 Laerdal Impact Report

Diversity and Inclusion

RQI Partners is committed to diversity and inclusion in our workforce. We utilize comprehensive hiring practices to bring together people from all experience levels and backgrounds. Our diversity promotes breakthrough thinking and leadership while respecting our employees’ unique perspectives and backgrounds. As an Equal Opportunity Employer, we believe our differences only make us stronger together.

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Life at RQI Partners

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Learn More

Collaborations

Resuscitation Academy

Resuscitation Academy: Rooted in public health, academic medicine and emergency medical services, our free evidence-based programs increase survival from sudden cardiac arrest.

Resuscitation Academy Resuscitation Academy: Rooted in public health, academic medicine and emergency medical services, our free evidence-based programs increase survival from sudden cardiac arrest.
International Academies of Emergency Dispatch (IAED) International Academies of Emergency Dispatch (IAED): Allied academies for medical, fire and police dispatching come together in a nonprofit organization to promote safe and effective emergency dispatch services through research, legislation and education.
CareLearning eLearning. Real-World Advantages. careLearning: Operated by more than 40 state hospital associations, careLearning offers online education and training to healthcare organizations.
Learnsoft Technology Group Learnsoft: Over 1.5 million users in more than 600 healthcare facilities throughout the United States use Learnsoft’s Centerline learning and talent management system.
HealthcareSource Quality Talent Quality Care HealthcareSource: HealthcareSource solutions provide the tools providers need to successfully hire, retain and grow the best workforce possible.
Relias Relias: The performance metrics and assessments in Relias’ learning platform promote personalized learning to help clients deliver better clinical and financial outcomes.
HealthStream HealthStream: For over 25 years, HealthStream has helped more than 4,000 healthcare organizations grow a more competent and energized workforce.

Newsroom

See what RQI Partners is accomplishing in our communities.

Blog

Get insights into CPR training trends and industry standards on our blog.

Careers

Search, apply and succeed in your new career.

Contact Info Location Icon

Locations

Texas

7272 Greenville Ave., Suite P2020
Dallas, TX 75231

New York

167 Myers Corners Road
Wappingers Falls, NY 12590

For RQI, HeartCode, hardware support, and general questions:

Contact Info Phone Icon 1-800-594-9935
Contact Info Email Icon RQISupport@RQIPartners.com

RQI Support Hours of Operation:

Monday – Friday 8:00 AM – 8:00 PM EST
Saturday 10:00 AM – 6:00 PM EST

For NRP Instructor-led training courses, RQI for NRP, and hardware support:

Contact Info Phone Icon 1-866-293-1034
Contact Info Email Icon NRP.adminsupport@rqipartners.com

NRP Support Hours of Operation:

Monday – Friday 8:00 AM – 8:00 PM EST

For RQI, HeartCode, hardware support, and general questions:

Contact Info Phone Icon 1-800-594-9935
Contact Info Email Icon RQISupport@RQIPartners.com

RQI Support Hours of Operation:

Monday – Friday 8:00 AM – 8:00 PM EST
Saturday 10:00 AM – 6:00 PM EST

For NRP Instructor-led training courses, RQI for NRP, and hardware support:

Contact Info Phone Icon 1-866-293-1034
Contact Info Email Icon NRP.adminsupport@rqipartners.com

NRP Support Hours of Operation:

Monday – Friday 8:00 AM – 8:00 PM EST

Contact Info Location Icon

Texas

7272 Greenville Ave., Suite P2020
Dallas, TX 75231

Hours of operation: 8 a.m. – 5 p.m. CT

Contact Info Email Icon

Emails

RQI Support Desk:
RQI.Support@rqipartners.com

HeartCode Support Desk:
HC.Support@rqipartners.com

Contact Info Phone Icon

Phone

(800) 594-9935

Contact Info Location Icon

New York

167 Myers Corners Road
Wappingers Falls, NY 12590

Hours of operation: 8 a.m. – 5 p.m. ET

Contact Info Email Icon

Emails

RQI Support Desk:
RQI.Support@rqipartners.com

HeartCode Support Desk:
HC.Support@rqipartners.com

Contact Info Phone Icon

Phone

(800) 594-9935