Continuing our Nurses Month celebrations, we are excited to recognize the second group of RQI® Super User nominees.
The Power of RQI Super Users
The RQI® Community includes hospitals from all 50 states and 32 countries. Over the next two weeks, we’ll be recognizing a special group of RQI® Super User nurses from fourteen hospital systems across the United States and Canada. These nurses are part of the 3,000,000+ healthcare professionals who are enrolled in our programs who manage the 12,000+ RQI® Simulation Stations currently in use.
Our network of Super Users are integral in the success of our programs within hospitals. These nurses act as RQI advocates and understand the importance of consistent, high-quality CPR. They are committed to ensuring every enrolled staff member is confident in CPR skills and serve as a resource for colleagues in need of assistance. In fact, the support of our RQI Super Users has enabled our total learner population to perform an average of more than 955 million compressions and 168 million ventilations in a one-year period!
Meet Our RQI Super Users
Nominated by colleagues and leaders, these eleven RQI Super Users go above and beyond not only in their roles with our program, but are exceptional and dynamic nurses in their departments.
“Janeen is very knowledgeable in using the RQI platform and is widely known as the ‘go-to’ person at her campus as an RQI Super User. But she will also take time to meet colleagues who may work at another campus but live near hers and come to utilize that cart location. Janeen also chooses to give her time to help with the onboarding of new Residents and is invaluable during that time showing them how to navigate the platform as well as coaching and providing tips for success.”
- Maranda Rorrer, RQI Training Center Coordinator
“Nicole is our Nursing Academy instructor who onboards our new nurses. She is diligent in making sure these nurses have been able to login and access their courses and provides assistance to any who may have questions on how to use the platform. Nicole is also known for watching cart locations as she walks around our campus. She is able to easily identify colleagues who may be struggling with a skill and stops to provide assistance before continuing on her way. She not only ensures a positive start for our nurses, but also shows our colleagues that they have continued support throughout their journey here.”
- Maranda Rorrer, RQI Training Center Coordinator
Rosalind Lopez, BSN, RN
Occupational Health Nurse, Workforce Health and Wellbeing
Chesapeake Regional Healthcare
Chesapeake, VA
“Rosalind Lopez exemplifies the true spirit of nursing excellence through her dedication, initiative, and attention to detail in her role as a super user for the Resuscitation Quality Improvement (RQI) program. As part of the Workforce Health and Wellbeing team, Rosalind consistently goes above and beyond to ensure that our RQI stations are not only functional, but fully optimized for the highest standards of training and patient care.
She personally maintains all RQI manikins across the hospital—ensuring they are clean and in top working order. She proactively replaces worn parts, runs crucial software updates on connected laptops, and serves as the vital link between our hospital and the RQI help desk to swiftly resolve any issues that arise. Thanks to her diligence, staff across the hospital are able to complete their life-saving training without interruption or technical difficulty.
Rosalind’s behind-the-scenes efforts often go unnoticed, but they are absolutely essential to the success of our resuscitation training. Her commitment, accountability, and proactive approach to maintaining our RQI equipment is a clear example of the power of nurses to impact systems and outcomes hospital-wide.
Rosalind deserves our full recognition for her exceptional support, leadership, and the high level of excellence she brings to this critical work.”
-Stella McClain, Director of Workforce Health and Wellbeing and Patrick Garrison, eLearning Specialist
“Amanda consistently goes above and beyond to ensure our team is well-informed, supported, and empowered to excel. She consistently keeps the entire staff informed of crucial changes and updates within the organization and the RQI program. This is achieved through well-organized and informative monthly meetings, ensuring everyone is on the same page and understands the impact of these changes on their roles and responsibilities.
Amanda serves as a valuable mentor to many members of our team. She provides guidance, support, and encouragement, fostering a positive and collaborative work environment. She is always willing to share their expertise and offer constructive feedback, contributing significantly to the professional development of their colleagues.
Amanda skillfully manages the task of assigning LifeSupport assignments for our Division and troubleshoot any issues. She is our spoke person to escalate any assignment needs to National or RQI. She does these tasks and responsibilities using her strengths and expertise. This ensures that projects are completed efficiently and effectively.
In summary, Amanda's commitment to clear communication, mentorship, and strategic delegation has had a significant positive impact on our team. She is a true asset to our team, and I am confident that she is highly deserving of this recognition.”
-Mary Fegter, Coordinator for Clinical Practice
“DJ is a current RQI Super User and goes above and beyond in this role. He is a leader in his role as educator of Surgical Services. DJ is always dependable, and willing to assist with machine repair/troubleshooting issues at our Corwell Health South hospitals. He is a team player, open with communication to further our education with the RQI system.”
- Kim Wasserman, AHA and RQI Coordinator
“Ashley takes every employee under her wing to ensure they truly understand the BLS and ACLS process. She will make scenarios that meaningful to the employees' personal life and work role. She really helps the staff understand the rationale as to why certain techniques need to be managed in a particular manner. Even though RQI can be done independently, Ashley ensures she is present to make everyone's experience more meaningful. Our staff walk away feeling very confident. We appreciate the effort Ashley puts in to ensure our team is successful in CPR when the time arises.”
- Yvette Salas, Infection Preventionist
Julie Rodriguez, MSN, RN, CCRN, NPD-BC
Critical Care System NPD, Center for Professional Development
Puyallup, WA
“Julie Rodriguez has distinguished herself as an exceptional RQI Super User for the Critical Care System. Her dedication and thoughtful approach have profoundly impacted the team, ensuring that every RN navigates the RQI process with confidence and clarity. Julie's meticulous attention to detail and unwavering commitment to excellence are evident in the comprehensive resources she has developed.
Her work not only enhances the proficiency of her colleagues but also fosters a supportive and collaborative environment. Julie's remarkable contributions and heartfelt dedication truly deserve recognition and appreciation.”
- Nate Bergstedt, RQI Program Administrator
Ponney Nguyen, MSN, RNC-NIC, NPD-BC
NPD Specialist
MultiCare Mary Bridge Children’s Hospital
Puyallup, WA
“Ponney has been an exemplary leader, guiding hundreds of RNs through the intricate RQI Advanced Endorsement process. Her dedication is evident in the exceptional job aids she has crafted and the comprehensive video she produced, which meticulously walks staff through each step of the NRP Advanced Endorsement. Ponney's role as an RQI Super User has been nothing short of extraordinary, and her unwavering commitment and partnership deserve heartfelt recognition.”
- Nate Bergstedt, RQI Program Administrator
“Jeff is a cancer survivor himself and as such, has a unique and empathetic perspective on the cancer patient experience. He is committed to supporting his patients and his coworkers every day and make every effort to treat everyone with respect and dignity.
Jeff has been an essential contributor to the success of our RQI program through his advocacy for program and equipment enhancements; his active and enthusiastic commitment to supporting and guiding his colleagues and others who may need coaching with their skills; he actively engages with the RQI team to learn ways to assist his colleagues more effectively, while helping the RQI team carry out its mission successfully.”
- Kellie Murphy, Assistant Director, URMC Learning & Development
Kellie Atkinson, BSN
Perioperative Educator
UT Health Multispecialty & Research Hospital
San Antonio, TX
“Kellie shines in her role as an RQI Super User, bringing a strong sense of dedication and leadership to the team. She actively assists new hires and current staff with their BLS completion, always making herself available to guide and support them. With her encouraging attitude, in-depth knowledge, and dependable presence, Kellie helps create a positive and confident learning environment for everyone.”
- Allison Ouzts, Director of Clinical Education and Nursing Professional Development
“Gloria was a BLS champion in the past and is a great supporter of the RQI program. She sets up the equipment, sends it to the next location, and helps staff with any questions. Her site does not have Learning and Development staff on-site, so she has to assist with a great deal of independence. She is usually the first one to answer from the group of RQI Super Users at her site when communications are sent requesting help. Additionally, she frequently covers for the other Super Users at the site.”
- Starlene Lundrigan, Nursing Instructor II
