RQI Telecommunicator

Announcing a First of its Kind American Heart Association Resuscitation Credential for Public Safety Telecommunicators

Available only through the RQI Telecommunicator (RQI-T) program, Public Safety Telecommunicators can now earn a professional, competency based American Heart Association resuscitation eCredential.

RQI Telecommunicator (RQI-T) is a low-dose, high-frequency, blended-learning quality improvement program designed to improve Public Safety Telecommunicator competency and performance in the delivery of telephone CPR (T-CPR).

Each quarter, Public Safety Telecommunicators must successfully complete an assigned cognitive learning and simulation exercise, demonstrating the ability to meet performance standards for rapidly recognizing cardiac arrest and initiating T-CPR instructions to maintain eCredentials. RQI eCredentials are issued as part of the AHA’s RQI 2020 Program. RQI eCredentials have a unique design that represents the gold standard of quality for learners who have verified competence through active and ongoing participation in RQI programs.

A patient in cardiac arrest has just 600 seconds before death becomes irreversible.

The RQI Telecommunicator Program offers PSAPs and telecommunicators a blueprint for taking ownership of these critical few minutes to save more lives.

  • “Bystander CPR rates are highest in communities where public safety answering points (PSAPs), or dispatch centers, provide telephone CPR (T-CPR) instructions.”
    Michael Christopher Kurz, MD, MS-HES, FACEP, FAHA Chair of American Heart Association T-CPR task-force
Is your team operating within High-Performance Standards?

American Heart Association T-CPR Recommendations and Resources provides guidance to construct and maintain a science-based T-CPR program.

Delivers a ready-to-go blueprint for action

The lifesaving potential of T-CPR is stronger than any other clinical intervention in managing out-of-hospital cardiac arrest. RQI-T eliminates the burden of creating and managing a T-CPR program on your own.

Low-dose, high-frequency e-learning pairs with simulation

Online curriculum uses a low-dose, high-frequency approach, applying learners’ real-world scope of practice for greater retention. Structured, ongoing simulation sessions are based on real-life calls, with immediate debriefing and continuous measurement.

Conquers the challenge of skills decay

RQI-T prepares telecommunicators with the same rigor as EMTs & paramedics, laying the foundation for a new standard of care: Verified competency & mastery learning to combat skills and knowledge decay.

  • “This [RQI-Telecommunicator] training is wow! I did a CPR call last night and it's the first time in 18 years where I felt comfortable taking it.”
    T. Edinger Columbia 9-1-1 Communications District

RQI-T helps PSAPs continuously improve their effectiveness in recognizing cardiac arrest and instructing callers to perform high-quality CPR.

The time is now to save more lives. Learn how RQI can help.

The time is now to save more lives. Learn how RQI can help.

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