Enhancing the Commitment to Well-being through High-quality Resuscitation

Corewell Health

Since 2020, Corewell Health has collaborated with RQI Partners to offer digital CPR programs at several clinic facilities. These programs include HeartCode^® Complete, requiring resuscitation training every two years and Resuscitation Quality Improvement^® (RQI^®), focusing on quarterly resuscitation training to deliver high-quality CPR skills.

Aligned with the Corewell Health commitment to well-being, the RQI program provides a high-value experience for learners that yields the confidence their CPR skills are at the highest level if faced with a cardiac emergency.

How does RQI work?

RQI 2025 Flyer

RQI learners are assigned a course or courses: RQI Healthcare Provider (includes BLS), RQI ALS, RQI PALS. Learners have a slightly longer introductory session to each course in the initial quarter. Each subsequent quarter features shorter low-dose, high-frequency training with eLearning and skills practice.

RQI FAQs

RQI eCredentials, representing the gold standard of verified competence in high-quality CPR, are issued with ongoing course completion. Learners can also download a free, traditional two-year American Heart Association eCard. CE/CME credits can be claimed at the completion of all four quarters (0.75 credits for RQI Provider; 1.75 credits for RQI ALS and RQI PALS, respectively).

RQI 2025 Flyer

RQI FAQs

The Influence of RQI

The influence of RQI – finding peace & comfort in a difficult time

Megan Hayes, a former medical assistant, experienced the unimaginable on an October night when her mother went into sudden cardiac arrest. Despite Megan’s valiant efforts to save her mother, she unfortunately passed away. Upon returning to work, Megan would relive the worst night of her life and “I was terrified I would realize that I had done CPR on my mother incorrectly.”

Read Megan’s story

Why is RQI Better?

What sets RQI apart from the rest

RQI is delivered through individually accessed stations within your hospital, with robust cleaning guidelines to ensure safety for each user.
RQl can be completed on your own schedule, rather than a specific class time.
RQl provides continuity of training when unprecedented situations arise and other methods of training, such as the classroom, may compromise learner safety.
RQl is integrated seamlessly with American Heart Association science.
Low-dose, high-frequency training (quarterly training instead of once every two years) is proven to sustain knowledge and skills more effectively over time and at a higher level of quality. This leads to high-quality CPR performance and competence, in turn maximizing lifesaving outcomes from cardiac arrest.

Making a Difference

Making a difference in the life of someone with RQI

Roel Tiberio, a nurse manager at Greater Baltimore Medical Center (part of GBMC Healthcare), shares his experience of helping to save the life of a man in sudden cardiac arrest “RQI prepared me for this,” says Roel. “I had RQI training a week before the event, and without that training, I don’t think I’d be able to do what I had to do… I made a difference in someone’s life.”

Watch Roel’s Story

Making-a-Difference

Making a difference in the life of someone with RQI

Watch Roel’s Story
Watch Roel’s Story

The Impact of RQI

Studies demonstrate the impact of RQI

Published research validates that the RQI quarterly model is working to improve survival outcomes from sudden cardiac arrest.

Watch the Impact of Quarterly Training

Nurse uses RQI CPR skills, saves infant’s life

Mariah Snyder, BSN, RN, C-ELWB, CLE is a nurse in the NICU at CHOC Children’s at Mission Hospital. She shares her story about how the innovation that RQI brought to the hospital helped in assisting with muscle memory and calmness should a nurse enter a code situation.

Watch Mariah’s Story

The Impact of RQI

Studies demonstrate the impact of RQI

Published research validates that the RQI quarterly model is working to improve survival outcomes from sudden cardiac arrest.

Watch the Impact of Quarterly Training

Nurse uses RQI CPR skills, saves infant’s life

Watch Mariah’s Story

Get With The Guidelines^® – Resuscitation

Get With the Guidelines – Resuscitation (GWTG-R) is a proven in-hospital approach to improving patient outcomes across cardiovascular and stroke focus areas from the American Heart Association. This program promotes consistent adherence to the latest research-driven guidelines and measurement, while providing data and information to professionals for continual improvement in patient care.

RQI Partners applauds Cleveland Clinic, which has achieved five successive years of Gold recognition in the Get With The Guidelines – Resuscitation program for its care of adult patients. Cleveland Clinic’s adoption of this program aligns with its standards of helping save lives by preventing in-hospital cardiac arrest and optimizing outcomes through benchmarking, quality improvement and research.

Why is RQI better than other resuscitation education?

RQI is delivered through individually accessed stations within your hospital, with robust cleaning guidelines to ensure safety for each user.
RQI can be completed on your own schedule, rather than a specific class time.
RQI provides continuity of training when unprecedented situations arise and other methods of training, such as the classroom, may compromise learner safety.
RQI is integrated seamlessly with American Heart Association science.
Low-dose, high-frequency training (quarterly training instead of once every two years) is proven to sustain knowledge and skills more effectively over time and at a higher level of quality. This leads to high-quality CPR performance and competence, in turn maximizing lifesaving outcomes from cardiac arrest.

There are many other reasons why RQI is the ideal program for resuscitation education. Please contact your RQI administrator for more information.

Our Impact at a Glance – The difference between CPR and high-quality CPR is survival

Digital and simulation resuscitation training equips healthcare providers to deliver excellent CPR to patients. Our self-directed skill sessions boost confidence and competence, while our science-based technology allows for flexibility so healthcare providers can learn on their own schedules — increasing time spent with patients and decreasing time spent in a classroom. With highly realistic, lifelike simulation, RQI Programs meet healthcare workers where they are to provide high-quality CPR to every patient, every time.

Resuscitation Quality Improvement^® (RQI^®)

This low-dose, high-frequency training model lets learners attain and retain mastery of CPR skills. Hospitals get detailed insights into staff performance for organizational improvement.

HeartCode^® Complete

Offers courses in 2-year cycles. Combines the online courseware with the advantage of utilizing the RQI Simulation Station for completing the CPR skills session.

Neonatal Resuscitation Program^® (NRP^®)

These best-in-class solutions provide evidence-based training for neonatal resuscitation and care. Offering both blended learning courses and a self-directed quality improvement program, NRP solutions prepare healthcare professionals across various settings.

Modern CPR for Modern Care

RQI Partners, a partnership created by the American Heart Association (AHA) and Laerdal Medical, exists to deliver modernized CPR training based on the latest AHA guidelines. With highly realistic, lifelike simulation, Resuscitation Quality Improvement (RQI) Programs meet healthcare workers where they are to provide High-quality CPR to every patient, every time. RQI Partners delivers the only data-driven and evidence-based CPR training program in the world proven to improve CPR quality.

Heidi Dixon, RN

“With RQI, you almost become entirely retrained on CPR because now you’re doing it at the right rate and depth — it’s like a whole new ball game.”

Heidi Dixon, RN

Charge Nurse, Post Anesthesia Care Unit, Harrison Medical Center

David Slattery, MD

“I’ve visibly noticed our ventilation rates decrease and move into very safe zones over time — and this has occurred without prompting or specific focus. RQI has lowered our ventilation rates, and our muscle memory has shifted.”

David Slattery, MD

EMS Medical Director, City of Las Vegas, Las Vegas Fire & Rescue

Michael Kurz, MD

“It’s the idea that my employees get to touch, see and perform high-quality CPR every three months — regardless of their schedule, when they’re working, or which patients they’re treating. Their ability to maintain mastery and proficiency, for me, is what sells this program.”

Michael Kurz, MD, MS, FACEP, FAHA

Associate Professor of Emergency Medicine, UAB Hospital

1.45

MILLION+

healthcare providers have enrolled in the RQI Program since 2018. That’s millions of learners ready to save lives from sudden cardiac arrest. The low-dose, high-frequency training model prevents CPR skills decay.

50%

improvement in staff CPR quality in the first year with RQI and another 20% in the second year, according to hospital research.

76%

of learners feel they learn best with RQI’s quarterly model than in a two-year model.

74%

of learners agree they feel confident performing high-quality CPR because of the RQI Program.

Webinar: Improving Resuscitation for Life at URMC

Studies have revealed that despite best efforts, high-quality CPR is often not performed (sometimes less than 25% nationally) therefore having a dramatic impact on survival rates. And since skills decay in as soon as 3-6 months following training, a 2-year cycle is not optimal for quality psychomotor skills. Learn more about steering a quality culture change towards high-quality CPR.

Watch Now

Webinar: Transforming Resuscitation for Life at Trinity Health Muskegon

Learn the details of the continuous quality journey in low-dose, high-frequency education at Trinity Health Muskegon which led to a significant return on investment.

Watch Now

Going Digital is Backed by Science

RQI Simulation Station

The American Heart Association digital resuscitation training portfolio incorporates the latest American Heart Association science and Laerdal Medical technology for a learning experience that aims to achieve and verify mastery of resuscitation skills through the Resuscitation Quality Improvement^® (RQI^®) program. Learners reach this level of mastery only with more frequent, deliberate practice using the RQI Simulation Station.

Studies show that the conventional two-year basic life support training cycle is not optimal for achieving the mastery learning of high-quality CPR skills needed to help save more lives. Skills begin to decay in as few as three months after training. Quarterly, low-dose, high-frequency skills refreshers promote ongoing skill mastery and competence, ultimately preparing healthcare professionals to help save lives during a cardiac arrest emergency.

Going Digital is a Cost-effective Solution

We know that leveraging your existing technology investments and closely evaluating enterprise-wide transitions such as Docebo, Epic, and more are top of mind. Digital CPR training not only reduces administrative burden, but also helps you control staff education costs. The RQI program:

Provides CPR training stations that are owned by RQI Partners and leased to customers as part of their contracts. RQI customers can contact the RQI Support Team directly for assistance with equipment replacement or maintenance.
Reduces or eliminates labor expenses by assimilating sessions into the learner’s normal work schedule, without the need for replacement staff.
Eliminates the cost of classroom instructors and course materials, books and cards.
Allows for a new employee, or learner, to take on the license of that of a former employee upon exit, thereby controlling costs due to turnover, retirement, etc.
Erases the need for IT staff to perform manual updates. New science and evidence-based practices are automatically updated through cloud-based software.
Integrates RQI Analytics application, allowing administrators to view user compliance and performance analytics in real time.

Going Digital is a Cost-effective Solution

St. Charles Health System saved $1 million annually by switching to digital CPR training.

Provides CPR training stations that are owned by RQI Partners and leased to customers as part of their contracts. RQI customers can contact the RQI Support Team directly for assistance with equipment replacement or maintenance.
Reduces or eliminates labor expenses by assimilating sessions into the learner’s normal work schedule, without the need for replacement staff.
Eliminates the cost of classroom instructors and course materials, books and cards.
Allows for a new employee, or learner, to take on the license of that of a former employee upon exit, thereby controlling costs due to turnover, retirement, etc.
Erases the need for IT staff to perform manual updates. New science and evidence-based practices are automatically updated through cloud-based software.
Integrates RQI Analytics application, allowing administrators to view user compliance and performance analytics in real time.

Going Digital is the Gold Standard

Digital and simulation-led resuscitation training equips healthcare providers to deliver excellent and efficient CPR to patients. Our self-directed skills sessions boost confidence and competence, while our science-based technology affords flexibility. Healthcare providers can learn on their own schedules — increasing time spent with patients and decreasing time spent in a classroom. With highly realistic, lifelike simulation, the RQI program meets healthcare providers where they are to provide high-quality CPR to every patient, every time. The RQI digital CPR training program:

Prepares staff to respond with lifesaving, high-quality CPR.
Utilizes the resuscitation and education science from the American Heart Association featuring 2020 Guidelines and innovative True Adaptive™ learning . Also, with RQI, the platform automatically updates the training to reflect these Guidelines. Your team will be well on its way to CPR preparedness when the 2025 Guidelines are released.
Provides access to the Resuscitation User Network (RUN), an online community where program administrators can access tools and resources to help them make the most of their resuscitation programs.

Testimonials

Rayne Soriano

“When we needed a solution to the challenges of delivering certification training across Hawaii’s remote locations and islands, our colleagues in Maui referred us to RQI Partners and RQI came through for us in ways we couldn’t have imagined.
The convenience of having in-house certifications with fixed and mobile stations, and personalized learning modules that can be accessed online from anywhere has been a true lifesaver. The mobile stations are perfect for our diverse spaces and teams, always ready when we need them. The data and analytic support have been outstanding, allowing us to keep improving. We loved it so much that we expanded our investment beyond BLS, ACLS, and PALS to include the NRP module as well for our NICU teams.
We’re especially thankful for RQI’s caring and attentive customer service, which made the transition so smooth. And the best part? Our staff can now recertify before or during their shifts, with no need for administrative leave, meaning less disruption and more focus on patient care.”

Rayne Soriano

Regional Director, Professional Excellence & The KP Scholars Academy

Kaiser Permanente

Texas Health Resources

“A hard savings of $250,000 in the first year. By including softer costs, like CPR card printing or the maintenance of training materials, the savings are closer to $350,000 per year.”

Texas Health Resources

Baptist Health South Florida

“The increased productivity and 90% reduction of live [in-person] BLS courses result in a significant overall cost avoidance as BHSF grows.”

Baptist Health South Florida

Your dedicated Impact team ready to support you throughout your resuscitation journey.

Learn More About Your Dedicated Team

Corewell Health has already signed an agreement with RQI Partners, with several sites already participating in our digital programs in the West and South regions.

This agreement ensures bulk pricing options for any new sites that enroll in our digital programs.

Corewell Health is enrolled in our Premier Support at no additional charge.

You will be able to access an expert-level team of technical support specialists who will work to ensure that your program, platform and hardware issues are resolved in an expedient and complete manner.

Connectivity with Workday HRIS has already been established, and HR Completion Feeds are available.

Our Implementation Program Managers are committed to streamlining your program and platform setup to ensure a seamless transition to digital learning.

Our Dedicated Impact Team

Corewell Health has already signed an agreement with RQI Partners, with several sites already participating in our digital programs in the West and South regions.

This agreement ensures bulk pricing options for any new sites that enroll in our digital programs.

Corewell Health is enrolled in our Premier Support at no additional charge.

Connectivity with Workday HRIS has already been established, and HR Completion Feeds are available.

Our Implementation Program Managers are committed to streamlining your program and platform setup to ensure a seamless transition to digital learning.

Your dedicated Senior Impact Manager will support you throughout your resuscitation journey

Heather Howard
Senior Impact Manager

heather.howard@rqipartners.com
845-779-4651

Rene Ramon
Customer Impact Director

Rene.Ramon@RQIPartners.com

+1 845-293-7698

Ashton McPartland
Senior Impact Manager

Ashton.McPartland@RQIPartners.com

+1 845-702-8697

Betsy Flynn
Impact Manager

Betsy.Flynn@rqipartners.com

+1 914-587-5490

Let’s Get Started

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Enhancing the Commitment to Well-being through High-quality Resuscitation

How does RQI work?