Skip Navigation

Let’s save more lives together

Kaiser Permanente

Why Performance in CPR Training Matters

Why Digital CPR Training?

Digital health investments require both modernization and organizational transformation. Yet the approach to CPR training has not changed since being developed in the 1960s. Tragically, only one out of four patients in hospitals survive cardiac arrest and only one in 10 patients survive out-of-hospital cardiac arrest. The difference between CPR and high-quality CPR is survival.

The American Heart Association® digital resuscitation training portfolio, delivered by RQI Partners, ensures healthcare providers are prepared to perform great CPR. Our approach of self-directed skills sessions dramatically increases providers’ competence and confidence to deliver high-quality CPR for every patient, every time. Our science-based technology allows healthcare providers to learn anytime, anywhere, increasing time spent with patients instead of in a classroom.

Leading Science

The American Heart Association® digital resuscitation training portfolio, delivered by RQI Partners incorporates the latest American Heart Association science and Laerdal Medical technology for a learning experience that aims to achieve mastery of resuscitation skills. Learners reach this level of mastery with deliberate practice and the use of the RQI Simulation Station in a low-dose, high-frequency model.

2020 AHA Guidelines

Guidelines and Recommendations

“High-quality cardiopulmonary resuscitation (CPR) in compliance with American Heart Association (AHA) guidelines is associated with improved survival outcomes from cardiac arrest… Poor CPR quality is a preventable harm.”

Resuscitation Education Science: Educational Strategies to Improve Outcomes From Cardiac Arrest: A Scientific Statement From the American Heart Association
Cheng et al. AHA Circulation. 2018; 138(6), e82-e122

“Efficient and high–quality cardiopulmonary resuscitation is critical for survival during cardiac arrest. However, performance remains suboptimal in some hospitals, even though trained personnel and patient monitoring processes are available. Adequate training in resuscitation, or lack thereof, is a frequently cited factor in hospital resuscitation performance. Because cardiac arrest events are relatively infrequent yet require the highest level of skill and coordination to manage, staff preparedness for cardiac arrest events must be reinforced through education and training.”

R3 Report Issue 29: Resuscitation Standards for Hospitals

“Improving in-hospital cardiac arrest (IHCA) quality of care for adult and pediatric patients—not simply survival—requires a comprehensive set of programs and actions. Ideally, these should be embedded in a system of care that (1) plans and prepares for IHCA, (2) prevents IHCA when avoidable, (3) delivers high-quality, guideline-based resuscitation, and (4) continuously evaluates and improves itself within a culture of person-centered care.”

Ten Steps Toward Improving In-Hospital Cardiac Arrest Quality of Care and Outcomes
Cheng et al. Resuscitation. 2023

Digital CPR Training is a Cost-effective Solution

St. Charles Health System saved $1 million annually by switching to digital CPR training.

  • Includes equipment maintenance and customer assistance as part of the contract. Manikins, laptops and stations maintained and owned by RQI Partners without capital investment for equipment.
  • Reduces or eliminates labor expenses by assimilating sessions into the learner’s normal work schedule, without the need for replacement staff.
  • Eliminates the cost of classroom instructors and course materials, books and cards.
  • Erases the need for IT staff to perform manual updates. New science and evidence-based practices are automatically updated through cloud-based software.
  • Integrates RQI Analytics application, allowing administrators to view user compliance and performance analytics in real time.
  • Provides access to the Resuscitation User Network (RUN), an online community where program administrators can access tools and resources to help them make the most of their resuscitation programs.


Previous slidePrevious slide
Texas Health Resources
Red Quote
“A hard savings of $250,000 in the first year. By including softer costs, like CPR card printing or the maintenance of training materials, the savings are closer to $350,000 per year.”
Texas Health Resources
Baptist Health South Florida
Red Quote
“The increased productivity and 90% reduction of live [in-person] BLS courses result in a significant overall cost avoidance as BHSF grows.”
Baptist Health South Florida
Next slideNext slide

Modernized, Resuscitation Training Solutions

Digital and simulation resuscitation training equips healthcare providers to deliver excellent CPR to patients. Our self-directed skills sessions boost confidence and competence, while our science-based technology affords flexibility so healthcare providers can learn on their own schedules — increasing time spent with patients and decreasing time spent in a classroom. With highly realistic, lifelike simulation, RQI programs meet healthcare providers where they are to provide high-quality CPR to every patient, every time.

HeartCode® Complete and RQI® digital CPR training programs prepare staff to respond with lifesaving, high-quality CPR.

Each program is based on resuscitation and education science from the American Heart Association featuring 2020 Guidelines and innovative True Adaptive learning.

RQI® – Verified Competence, Resuscitation Education

HeartCode® Complete – Verified Performance, CPR Training

Verified Competence in high-quality CPR.
Verifies that all participants have renewed their resuscitation skills in the last 90 days.
Verified Performance in high-quality CPR.
Verifies that participants have renewed their certification in the respective HeartCode course(s) one time in the last 2 years.
Frequency: The RQI learning model employs a “low dose, high frequency” methodology that enables learners to conduct brief cognitive and skills sessions each quarter to maintain competency in the respective curricula and hold continuing resuscitation credentials. Sessions are time condensed to maximize learners’ time for patient care. Frequency: Offers courses in 2 year cycles. Combines the online courseware with the advantage of utilizing the RQI Simulation Station for completing the CPR skills session.
Curricula: RQI portfolio of Provider BLS, ALS, PALS, Responder, and RQI for NRP delivers Verified Competence in high-quality CPR through quarterly eLearning and skills sessions. Curricula: BLS, ACLS, PALS for Verified Performance in high-quality CPR, a stepping stone for institutions moving towards true competence-based quality improvement.
RQI eCredential: Issued each quarter through AHA’s RQI program and represents the gold standard of quality for learners who have Verified Competence through active and ongoing participation in RQI. AHA eCard: An AHA BLS/ACLS/PALS eCard (for each applicable course completion) verifies the learner has completed their cognitive learning and CPR skills session.
RQI Analytics: Allows administrators to view and analyze performance data at the organization, institution, department, job type or learner levels to communicate meaningful patterns and trends in performance. Analytics: Allows administrators to view and analyze performance data at the organization, institution, department, job type or learner levels.
Quality Bundle: Subscription includes AHA’s Get With The Guidelines® Resuscitation registry at no cost. Quality Bundle: The AHA’s Get With the Guidelines Resuscitation registry is not included.

The Kaiser Permanente and RQI Partners’ Relationship

Kaiser Permanente National has already signed an agreement with RQI Partners, with several sites already participating in our digital programs.

This agreement ensures bulk pricing options for any new sites that enroll in our digital programs.

Kaiser Permanente is enrolled in our Premier Support at no additional charge.

You will be able to access an expert-level team of technical support specialists who will work to ensure that your program, platform and hardware issues are resolved in an expedient and complete manner.

Connectivity to HealthStream has already been established, and HR Completion Feeds are available.

Our Implementation Project Managers are committed to streamlining your program and platform setup to ensure a seamless transition to digital learning.

You have a dedicated Impact team ready to support you throughout your resuscitation journey:

Rea Anne Arcangel

Rea Anne Arcangel
VP, Strategic Impact

Heather Howard

Heather Howard
Impact Manager

Kyle Slaymaker

Kyle Slaymaker
Impact Manager


Hear and learn more from other hospitals that have implemented digital CPR training from RQI Partners.

Improving In-Hospital Cardiac Arrest:
Implementing the 2022 Joint Commission Requirements

Studies Show the Impact of Resuscitation
Quality Improvement

Save Story from Intermountain Healthcare

Simulation Station Training

Let’s Get Started

  • This field is for validation purposes and should be left unchanged.