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In the Heart of Care

Voices from the frontlines of resuscitation and healthcare

A podcast for nurse educators, healthcare leaders, and anyone driven to make a difference, this show highlights the power of preparation—because in healthcare, every shift, every decision, and every heartbeat counts.

In the Heart of Care

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How do high-performing healthcare teams prepare for the most critical moments in care?

In the Heart of Care—presented by RQI Partners—is a podcast for frontline healthcare professionals, nurse educators, and clinical leaders committed to resuscitation training, improving patient outcomes, and building a culture of continuous readiness.

Hosted by Dr. Ash Panchal, emergency physician, educator, and national expert in resuscitation science— each episode explores the systems, strategies, and mindset shifts that help healthcare teams perform under pressure. From high-stakes code events to everyday training challenges, guests share real stories and practical tools to strengthen clinical performance, communication, and team confidence.

This podcast goes beyond theory to spotlight what true preparedness looks like in real-world care environments, because in healthcare, readiness isn’t optional. It’s a shared responsibility and a path to better outcomes for every patient, every time.

Meet Our Host

Ashish “Ash” Panchal, MD, PhD

Ash Panchal, MD, PHD is a professor of Emergency Medicine at The Ohio State University Wexner Medical Center. Dr. Panchal is board certified clinician in Emergency Medicine and Emergency Medical Services who is passionate about improving patient outcomes in the unstable prehospital environment. He focuses his work on resuscitation, airway management and evidence-based guideline development.

On a national level, Dr. Panchal is the Chair of the American Heart Association Emergency Cardiovascular Care (AHA/ECC) Committee and Research and Fellowship Director for the National Registry of Emergency Medical Technicians, the certifying body of all EMS in the United States.

Dr. Ash Panchal
Ash Panchal, MD, PhD Professor of Emergency Medicine
at The Ohio State University
Wexner Medical Center
EPISODE 3 | From Bedside to Leadership: How Nurses Climb the Corporate Ladder

Climbing the corporate ladder can be challenging in any healthcare career, but especially in a hospital setting. It takes deep experience, humility, and perseverance to lead high-performing teams, where the stakes are highest. Today we explore, how nurses in particular, can take advantage of continuous learning to take their careers to the next level. Certified global nurse consultant, Amanda Slagle, shares practical advice for nurses ready to grow into leadership. Chief Nursing Officer Trinity Health Muskegon, Linda Dunmore, reflects on her journey from bedside nurse to chief nursing officer.

Amanda Slagle, MD, FACP
Amanda Slagle, MD, FACP
Certified Global Nurse Consultant
Linda Dunmore, MSN, RN, NE-BC, CHPQ
Linda Dunmore, MSN, RN, NE-BC, CHPQ
Chief Nursing Officer
EPISODE 2 | Burnout to Balance: Reclaiming Wellbeing in Medicine

Burnout in healthcare is no longer an individual issue. It’s a systemic challenge affecting the well-being, engagement, and sustainability of our workforce. Today, we explore how healthcare organizations can lead the way in shifting from burnout to balance through structured, evidence-based support.

Dr. Kristen Jacob, director of BeWellMED at Corewell Health, shares innovative approaches to fostering emotional resilience, promoting work-life integration, and embedding self-care into the fabric of clinical culture.

Rapid response nurse and podcast host Sarah Lorenzini brings a frontline perspective, sharing her lived experience of burnout and recovery—and how talking about burnout and checking in with colleagues made all the difference. Join us as we examine how healthcare leaders and workers can drive a culture of well-being through policy, practice, and intention.

Dr. Kristin Jacob
Kristin Jacob, MD, FACP
Medical Director of Physician
and APP Well-Being,
Corewell Health
Sarah Lorenzini
Sarah Lorenzini MSN, RN
Rapid Response Nurse and
Host of the Rapid Response
RN Podcast
EPISODE 1 | The Lifeline: Bringing the Hospital Home

What if you could get high grade hospital-level care in the comfort of your home? In this premiere episode of In the Heart of Care, we explore how healthcare innovators are disrupting the status quo of hospital care.

Dr. David Levine, the clinical director of research and development for Mass General Brigham Healthcare at Home, is leading efforts to prove that hospital-level care can be delivered safely and effectively inside a patient’s home.

Juan Hernandez, senior nursing director at the University of Utah Health, shares how home hospital programs are reshaping recovery, building on lessons from COVID to deliver better outcomes, and keep patients where they heal best—at home.

Dr. David M Levine
David Levine, MD, MPH, MA Clinical Director of Research and Development,
Mass General Brigham Healthcare at Home
Discover Dr. Levine’s 2018 Pilot Study Mass General Brigham Healthcare at Home
Juan M. Hernandez
Juan Hernandez, MSN, RN Sr. Nursing Director, Post-Acute Care & GIP Hospice,
University of Utah Health
Discover Juan’s 2024 Program Report University of Utah Heal at Home

Episode 1:
The Lifeline: Bringing the Hospital Home

Episode 1: The Lifeline – Bringing the Hospital Home

What if you could get high grade hospital-level care in the comfort of your home? In this premiere episode of In the Heart of Care, we explore how healthcare innovators are disrupting the status quo of hospital care.

Dr. David Levine, the clinical director of research and development for Mass General Brigham Healthcare at Home, is leading efforts to prove that hospital-level care can be delivered safely and effectively inside a patient’s home.

Juan Hernandez, senior nursing director at the University of Utah Health, shares how home hospital programs are reshaping recovery, building on lessons from COVID to deliver better outcomes, and keep patients where they heal best—at home.

Dr. David M Levine
David Levine, MD, MPH, MA Clinical Director of Research and Development,
Mass General Brigham Healthcare at Home
Juan M. Hernandez
Juan Hernandez, MSN, RN Sr. Nursing Director, Post-Acute Care & GIP Hospice,
University of Utah Health

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EPISODE 1 | The Lifeline: Bringing the Hospital Home

Burnout in healthcare is no longer an individual issue. It's a systemic challenge affecting the well-being, engagement, and sustainability of our workforce. Today, we explore how healthcare organizations can lead the way in shifting from burnout to balance through structured, evidence-based support.

Dr. Kristen Jacob, director of BeWellMED at Corewell Health, shares innovative approaches to fostering emotional resilience, promoting work-life integration, and embedding self-care into the fabric of clinical culture.

Rapid response nurse and podcast host Sarah Lorenzini brings a frontline perspective, sharing her lived experience of burnout and recovery—and how talking about burnout and checking in with colleagues made all the difference. Join us as we examine how healthcare leaders and workers can drive a culture of well-being through policy, practice, and intention.

Dr. Kristin Jacob
Kristin Jacob, MD, FACP Medical Director of Physician
and APP Well-Being,
Corewell Health
Sarah Lorenzini
Sarah Lorenzini MSN, RN Rapid Response Nurse and
Host of the Rapid Response
RN Podcast