In the Heart of Care
Voices from the frontlines of resuscitation and healthcare
How do high-performing healthcare teams prepare for the most critical moments in care?
In the Heart of Care—presented by RQI Partners—is a podcast for frontline healthcare professionals, nurse educators, and clinical leaders committed to resuscitation training, improving patient outcomes, and building a culture of continuous readiness.
Hosted by Dr. Ash Panchal, emergency physician, educator, and national expert in resuscitation science— each episode explores the systems, strategies, and mindset shifts that help healthcare teams perform under pressure. From high-stakes code events to everyday training challenges, guests share real stories and practical tools to strengthen clinical performance, communication, and team confidence.
This podcast goes beyond theory to spotlight what true preparedness looks like in real-world care environments, because in healthcare, readiness isn’t optional. It’s a shared responsibility and a path to better outcomes for every patient, every time.
Meet Our Host
Ashish “Ash” Panchal, MD, PhD
Ash Panchal, MD, PHD is a professor of Emergency Medicine at The Ohio State University Wexner Medical Center. Dr. Panchal is board certified clinician in Emergency Medicine and Emergency Medical Services who is passionate about improving patient outcomes in the unstable prehospital environment. He focuses his work on resuscitation, airway management and evidence-based guideline development.
On a national level, Dr. Panchal is the Chair of the American Heart Association Emergency Cardiovascular Care (AHA/ECC) Committee and Research and Fellowship Director for the National Registry of Emergency Medical Technicians, the certifying body of all EMS in the United States.
Episode 1: The Lifeline – Bringing the Hospital Home
What if you could get high grade hospital-level care in the comfort of your home? In this premiere episode of In the Heart of Care, we explore how healthcare innovators are disrupting the status quo of hospital care.
Dr. David Levine, the clinical director of research and development for Mass General Brigham Healthcare at Home, is leading efforts to prove that hospital-level care can be delivered safely and effectively inside a patient’s home.
Juan Hernandez, senior nursing director at the University of Utah Health, shares how home hospital programs are reshaping recovery, building on lessons from COVID to deliver better outcomes, and keep patients where they heal best—at home.

Mass General Brigham Healthcare at Home

Post-Acute Care & GIP Hospice,
University of Utah Health