Every year, thousands of newborns must be transferred from one hospital to another for more specialized care. For neonatal transport teams, these moments demand calm under chaos, as they work tirelessly behind the scenes to deliver advanced care on the move.

In this episode, we meet Deb Rice, a seasoned nurse from Kentucky Children’s Hospital who has spent nearly forty years stabilizing fragile newborns on the ground, in the air, and through unpredictable weather. We also hear from Dr. Joshua Anchan, a U.S. Air Force neonatologist, who helps ensure military families can access specialized care no matter where they’re stationed. From small-town hospitals to global missions, their stories reveal the leadership, preparation, and compassion it takes to keep the tiniest patients safe in transit.

Lieutenant Colonel Joshua Anchan, MD Senior Consultant to the Air Force Surgeon General for Women's Health and Pediatrics Read Dr. Anchan's 2021 Study on Parental Mental Health Effects of NICU Admission Learn More about Brooke Army Medical Center

Deb Rice RN at University of Kentucky, Kentucky Kids Crew Explore a 2025 Study on the Physiological Impact of Neonatal Air Transport Watch a Feature of the Kentucky Kids Crew Staff

In a crisis, every second counts– and every skill must be sharp. Traditional training often leaves long gaps between practice sessions, which in turn can allow lifesaving skills to fade. Low-Dose, High-Frequency training flips the traditional learning model: short, frequent refreshers that keep knowledge and confidence fresh.

In this episode of In the Heart of Care, host Dr. Ash Panchal speaks with nurse researcher Dr. Claudia Sabogal-Rodriguez, radiologist Dr. Caitlin Hackett, and nurse leader Dr. Suzie Kardong-Edgren about how LDHF training is reshaping readiness across disciplines. From resuscitation to radiology, we explore how LDHF training is helping build a new culture of preparedness in healthcare.

Suzie Kardong-Edgren PhD, RN, ANEF, CHSE, FSSH, FAAN, MGH Associate Professor. MGH Institute of Health Professions, Boston, MA Learn More on Suzie's LD-HF Research Impact Explore Suzie's Study on Nursing Schools Implementing the RQI Program

Claudia Sabogal-Rodriguez, PhD, MPHM, MSN, RN, CEN Baptist Health South Florida, Coral Gables, FL Discover Baptist Health South Florida's Academic Program Read Claudia's 2023 Study on Implementing the RQI Program at BHSF

Systemic racism and discrimination have been contentious buzzwords in health care in America in recent years. In this episode of In the Heart of Care, we explore how the nurse workforce is grappling with how bias shows up at work, and what strong and resilient teams can do to show up better for their patients and colleagues. Dr. Jacqueline Nikpour of Emory University, and Dr. Marina Del Rios join In the Heart of Care host, Dr. Ash Panchal of Ohio State University, to discuss some of the pain points of naming bias, and the work it takes to make a difference. This episode invites listeners to consider why leaning into equitable opportunities for all nurses and frontline health care workers, means better outcomes for patients of all walks of life.

Marina Del Rios, MD, MS, FAHA Professor of Medicine, Section of Emergency Medicine, University of Chicago Biological Sciences Division Read About Dr. Del Rios' Development of a Health Equity Tool for Resuscitation Science Learn More on Dr. Del Rios' Advocacy with the Illinois Heart Rescue Project

Jacqueline Nikpour, PhD, RN Tenure-track Assistant Professor at Emory University, Nell Hodgson Woodruff School of Nursing; steering committee member for the Georgia Nursing Workforce Center Discover Dr. Nikpour's 2023 Study on Black Nurse Practitioner Experience with Health Inequity Explore Dr. Nikpour's 2024 Study on Mortality Disparities Among Medicare Beneficiaries

The opioid epidemic has a complex history shaped by medical overreach, shifting political priorities, and evolving public attitudes toward addiction and recovery. In this episode of In the Heart of Care, voices like Michelle Whitaker, Nurse Manager at SPOT, a drop-in center for people with substance use disorder at Boston Health Care for the Homeless, and Dr. Derrick Glymph, educator and Assistant Director of the DNP Nurse Anesthesia Program at Duke University, guide listeners through the quiet policy debates and cultural tensions that influenced how harm reduction and treatment were understood—and often resisted. This episode examines the deeper intersections of stigma, care, and power at the height of a national crisis.

Derrick Glymph, PhD, DNAP, CRNA, CHSE, CNE, COL., USAR, FIAAN, FAANA, FAAN Assistant Director of the DNP Nurse Anesthesia Program & Clinical Education Coordinator at Duke University School of Nursing (DUSON), Associate Clinical Professor Discover How Dr. Glymph is Reimagining Health Equity Education at Duke University Explore Dr. Glymph's Research on Mobilizing Nurses to Address the Opioid Misuse Epidemic

Michelle Whitaker Nurse Manager of SPOT, Boston Health Care for the Homeless Program Read More on the Boston Health Care for the Homeless Program Learn More about Michelle's Fellowship with Johns Hopkins Bloomberg School of Health

Resuscitating a child is not the same as resuscitating an adult. Pediatric-CPR requires different techniques, considerations, and often, an even greater sense of urgency. Dr. Sylvia Owusu-Ansah shares how disparities in cardiac care influence how a child’s survival outcome. Blythe Pollack, a Pediatric Acute Care Nurse Practitioner, brings her frontline experience to the conversation, discussing the life-saving role of ECMO and the fight to keep children alive long enough to breathe on their own. Designed with nurse educators and healthcare advocates in mind, this episode offers practical tools, real-world context, and inspiring strategies to help drive equity in pediatric care.

Sylvia Owusu-Ansah MD, MPH, FAAP Associate Professor of Pediatrics and Emergency Medicine Learn More Dr. Owusu-Ansah's Role as Consultant for HBO's The Pitt Explore Dr. Owusu-Ansah's Research on Disparities in Pediatric Asthma Care

Blythe E Pollack Clinical Faculty, PCCM NP Read More on the Pediatric Critical Care Program at Michigan Medicine Discover Blythe's 2023 Study on Hospital ECMO Capabilities

When every second counts, preparation isn't optional, it's lifesaving, especially for newborns. In this episode of In the Heart of Care, we explore the critical "firsts" that define neonatal resuscitation. Mariah Snyder, a neonate nurse, shares her experience responding to a high-stakes neonatal code, illustrating how preparation, steady teamwork, and hands-on training can make all the difference in critical moments. Her story reflects the power of clinical readiness when seconds matter most. Chris Cooper, a neonatal nurse practitioner and educator, and Dr. Nathan Sundgren, a neonatologist specializing in advanced neonatal care and simulation-based training, break down the evolution of neonatal resuscitation guidelines.

Christine M. Cooper, ARNP, NNP, DNP, MBA Discover Dr. Cooper's 2024 Study on NICU Telerounding Learn More about the AAP's Neonatal Resuscitation Program

Nathan C. Sundgren, M.D., Ph.D. Read Dr. Sundgren's 2021 Study on Neonatal Simulation Explore Dr. Sundgren's Simulation YouTube Channel

When emergencies strike in the most remote corners of the country, healthcare teams rely on quick thinking, mobile training, and airborne response to bridge the critical gap. Chris Martin, director of simulation-based training at Washington State University, highlights how mobile simulation training is making a huge impact on rural healthcare and shares actionable strategies for healthcare workers. Marcy Dawson, a flight nurse in North Dakota, reflects on her career responding to rural emergencies, highlighting how preparedness and resourcefulness can mean the difference between life and death. From improving bystander CPR response to navigating geographic isolation, this episode of In the Heart of Care offers practical tools to help teams deliver effective care. No matter how remote the environment.

Chris Martin Director of simulation-based training at Washington State University Learn More on WSU's Virtual Clinical Center Explore the 2020 Study of Urban-Rural Differences in Cardiovascular Mortality

Marcy Dawson RN Paramedic, Outreach resource specialist Sanford AirMed View Marcy's 2025 Retirement Feature Watch the Full Feature of CPR Availability in the Dakotas

Women are less likely than men to receive lifesaving care during a cardiac arrest, a disparity that can mean the difference between life and death. Understanding why this gap exists is the first step toward changing it—and ensuring everyone gets the help they need, when they need it most. In this episode of In the Heart of Care, Heather Baker shares the story of her sudden cardiac arrest: an ordinary workday that turned into a fight for her life. We also hear from Dr. Audrey Blewer, a resuscitation scientist and associate professor at Duke University, whose research sheds light on why women are less likely to receive CPR and what can be done to close that gap.

Dr. Audrey Blewer Resuscitation Scientist and Associate Professor at Duke University Discover Audrey's 2024 Gender Disparities Study Learn More on Duke Family Medicine and Community Health

Dr. Heather Baker Principal, Dorothy Simon Elementary School / Adjunct Professor, Aurora University Explore Heather's 2025 Go Red for Women Survivor Profile Learn More on Heather's Advocacy Work

What if you could get high grade hospital-level care in the comfort of your home? In this premiere episode of In the Heart of Care, we explore how healthcare innovators are disrupting the status quo of hospital care.

Dr. David Levine, the clinical director of research and development for Mass General Brigham Healthcare at Home, is leading efforts to prove that hospital-level care can be delivered safely and effectively inside a patient’s home.

Juan Hernandez, senior nursing director at the University of Utah Health, shares how home hospital programs are reshaping recovery, building on lessons from COVID to deliver better outcomes, and keep patients where they heal best—at home.

David Levine, MD, MPH, MA Clinical Director of Research and Development, Mass General Brigham Healthcare at Home Discover Dr. Levine’s 2018 Pilot Study Mass General Brigham Healthcare at Home

Juan Hernandez, MSN, RN Sr. Nursing Director, Post-Acute Care & GIP Hospice, University of Utah Health Discover Juan’s 2024 Program Report University of Utah Heal at Home