In the Heart of Care
Voices from the frontlines of resuscitation and healthcare
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How do high-performing healthcare teams prepare for the most critical moments in care?
In the Heart of Care—presented by RQI Partners—is a podcast for frontline healthcare professionals, nurse educators, and clinical leaders committed to resuscitation training, improving patient outcomes, and building a culture of continuous readiness.
Hosted by Dr. Ash Panchal, emergency physician, educator, and national expert in resuscitation science— each episode explores the systems, strategies, and mindset shifts that help healthcare teams perform under pressure. From high-stakes code events to everyday training challenges, guests share real stories and practical tools to strengthen clinical performance, communication, and team confidence.
This podcast goes beyond theory to spotlight what true preparedness looks like in real-world care environments, because in healthcare, readiness isn’t optional. It’s a shared responsibility and a path to better outcomes for every patient, every time.
Meet Our Host
Ashish “Ash” Panchal, MD, PhD
Ash Panchal, MD, PHD is a professor of Emergency Medicine at The Ohio State University Wexner Medical Center. Dr. Panchal is board certified clinician in Emergency Medicine and Emergency Medical Services who is passionate about improving patient outcomes in the unstable prehospital environment. He focuses his work on resuscitation, airway management and evidence-based guideline development.
On a national level, Dr. Panchal is the Chair of the American Heart Association Emergency Cardiovascular Care (AHA/ECC) Committee and Research and Fellowship Director for the National Registry of Emergency Medical Technicians, the certifying body of all EMS in the United States.
at The Ohio State University
Wexner Medical Center
EPISODE 5 | Miles from Help: Emergency Response in America’s Medical Deserts
When emergencies strike in the most remote corners of the country, healthcare teams rely on quick thinking, mobile training, and airborne response to bridge the critical gap. Chris Martin, director of simulation-based training at Washington State University, highlights how mobile simulation training is making a huge impact on rural healthcare and shares actionable strategies for healthcare workers. Marcy Dawson, a flight nurse in North Dakota, reflects on her career responding to rural emergencies, highlighting how preparedness and resourcefulness can mean the difference between life and death. From improving bystander CPR response to navigating geographic isolation, this episode of In the Heart of Care offers practical tools to help teams deliver effective care. No matter how remote the environment.
Chris Martin
Director of simulation-based training
Learn More on WSU's Virtual Clinical Center
Explore the 2020 Study of Urban-Ruralat Washington State University Differences in Cardiovascular Mortality |
Marcy Dawson RN
Paramedic, Outreach resource
View Marcy's 2025 Retirement Feature
Watch the Full Feature of CPRspecialist Sanford AirMed Availability in the Dakotas |
Women are less likely than men to receive lifesaving care during a cardiac arrest, a disparity that can mean the difference between life and death. Understanding why this gap exists is the first step toward changing it—and ensuring everyone gets the help they need, when they need it most. In this episode of In the Heart of Care, Heather Baker shares the story of her sudden cardiac arrest: an ordinary workday that turned into a fight for her life. We also hear from Dr. Audrey Blewer, a resuscitation scientist and associate professor at Duke University, whose research sheds light on why women are less likely to receive CPR and what can be done to close that gap.
Dr. Audrey Blewer
Resuscitation Scientist and
Discover Audrey's 2024Associate Professor at Duke University Gender Disparities Study Learn More on Duke Family Medicine and Community Health |
Dr. Heather Baker
Principal, Dorothy Simon Elementary School
Explore Heather's 2025 Go Red/ Adjunct Professor, Aurora University for Women Survivor Profile Learn More on Heather's Advocacy Work |
Climbing the corporate ladder can be challenging in any healthcare career, but especially in a hospital setting. It takes deep experience, humility, and perseverance to lead high-performing teams, where the stakes are highest. Today we explore, how nurses in particular, can take advantage of continuous learning to take their careers to the next level. Certified global nurse consultant, Amanda Slagle, shares practical advice for nurses ready to grow into leadership. Chief Nursing Officer Trinity Health Muskegon, Linda Dunmore, reflects on her journey from bedside nurse to chief nursing officer.
 Amanda Slagle, MD, FACP
Certified Global Nurse Consultant |
 Linda Dunmore, MSN, RN, NE-BC, CHPQ
Chief Nursing Officer |
Burnout in healthcare is no longer an individual issue. It’s a systemic challenge affecting the well-being, engagement, and sustainability of our workforce. Today, we explore how healthcare organizations can lead the way in shifting from burnout to balance through structured, evidence-based support.
Dr. Kristen Jacob, director of BeWellMED at Corewell Health, shares innovative approaches to fostering emotional resilience, promoting work-life integration, and embedding self-care into the fabric of clinical culture.
Rapid response nurse and podcast host Sarah Lorenzini brings a frontline perspective, sharing her lived experience of burnout and recovery—and how talking about burnout and checking in with colleagues made all the difference. Join us as we examine how healthcare leaders and workers can drive a culture of well-being through policy, practice, and intention.
 Kristin Jacob, MD, FACP
Medical Director of Physician and APP Well-Being, Corewell Health |
 Sarah Lorenzini MSN, RN
Rapid Response Nurse and Host of the Rapid Response RN Podcast |
What if you could get high grade hospital-level care in the comfort of your home? In this premiere episode of In the Heart of Care, we explore how healthcare innovators are disrupting the status quo of hospital care.
Dr. David Levine, the clinical director of research and development for Mass General Brigham Healthcare at Home, is leading efforts to prove that hospital-level care can be delivered safely and effectively inside a patient’s home.
Juan Hernandez, senior nursing director at the University of Utah Health, shares how home hospital programs are reshaping recovery, building on lessons from COVID to deliver better outcomes, and keep patients where they heal best—at home.
David Levine, MD, MPH, MA
Clinical Director of Research and Development,
Discover Dr. Levine’s 2018 Pilot Study
Mass General Brigham Healthcare at HomeMass General Brigham Healthcare at Home 
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Juan Hernandez, MSN, RN
Sr. Nursing Director, Post-Acute Care & GIP Hospice,
Discover Juan’s 2024 Program Report
University of Utah Heal at Home
University of Utah Health
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