Helping Save More Lives Through Innovation and High-Quality CPR Since 2022
At the forefront of modern medicine since the early 20th century, Cleveland Clinic has evolved to be an industry leader and medical innovator, one of the premier healthcare systems in the U.S. To maintain this status and compete against other top-ranking systems, Cleveland Clinic participates in innovative research and embraces cutting-edge education programs.
Since 2022, Cleveland Clinic has partnered with RQI Partners to offer digital CPR programs at several Clinic facilities, including the HeartCode® Complete program that requires training every two years. However, studies show that the conventional two-year basic life support training cycle isn’t optimal for achieving the mastery learning of CPR skills needed to save lives. Quarterly skills refreshers promote ongoing skill mastery, so healthcare professionals are better equipped to save lives during a cardiac arrest emergency.
The American Heart Association® (AHA®) gold-standard is Resuscitation Quality Improvement® (RQI®), an innovative, science-based model featuring a quarterly skills component. In addition to providing the highest quality of CPR training, the RQI Program is also delivered at a lower cost than traditional CPR training.
Studies Show the Impact of Resuscitation Quality Improvement

Avon Hospital, part of the Cleveland Clinic health system, is the first facility within the network to transition directly from instructor-led CPR training to the Resuscitation Quality Improvement® Program, ensuring caregivers remain competent and confident in lifesaving skills.
Read more about Avon Hospital’s journey to embracing innovative training.
The Impact of Digital CPR Training
Hear and learn more about the value of implementing high-quality CPR from RQI Partners.
RQI Simulation Station Training
Making a difference in someone’s life with RQI
Educational Webinars
Watch how RQI shifted resuscitation training from course completion to skills mastery.
Improving Resuscitation for Life at URMC
Trinity Health Muskegon Webinar
Get With The Guidelines® – Resuscitation
Get With the Guidelines – Resuscitation (GWTG-R) is a proven in-hospital approach to improving patient outcomes across cardiovascular and stroke focus areas from the American Heart Association. This program promotes consistent adherence to the latest research-driven guidelines and measurement, while providing data and information to professionals for continual improvement in patient care.
RQI Partners applauds Cleveland Clinic, which has achieved five successive years of Gold recognition in the Get With The Guidelines – Resuscitation program for its care of adult patients. Cleveland Clinic’s adoption of this program aligns with its standards of helping save lives by preventing in-hospital cardiac arrest and optimizing outcomes through benchmarking, quality improvement and research.
How does RQI work?
RQI learners are assigned a course or courses: RQI Healthcare Provider (includes BLS), RQI ALS, RQI PALS. Learners have a slightly longer introductory session to each course in the initial quarter. Each subsequent quarter features shorter low-dose, high-frequency training with eLearning and skills practice.
RQI eCredentials, representing the gold standard of verified competence in high-quality CPR, are issued with ongoing course completion. Learners can also download a free, traditional two-year American Heart Association eCard. CE/CME credits can be claimed at the completion of all four quarters (0.75 credits for RQI Provider; 1.75 credits for RQI ALS and RQI PALS, respectively).
Why is RQI better than other resuscitation education?
- RQI is delivered through individually accessed stations within your hospital, with robust cleaning guidelines to ensure safety for each user.
- RQI can be completed on your own schedule, rather than a specific class time.
- RQI provides continuity of training when unprecedented situations arise and other methods of training, such as the classroom, may compromise learner safety.
- RQI is integrated seamlessly with American Heart Association science.
- Low-dose, high-frequency training (quarterly training instead of once every two years) is proven to sustain knowledge and skills more effectively over time and at a higher level of quality. This leads to high-quality CPR performance and competence, in turn maximizing lifesaving outcomes from cardiac arrest.
There are many other reasons why RQI is the ideal program for resuscitation education. Please contact your RQI administrator for more information.
1.45
MILLION+
healthcare providers have enrolled in the RQI Program since 2018. That’s millions of learners ready to save lives from sudden cardiac arrest. The low-dose, high-frequency training model prevents CPR skills decay.
improvement in staff CPR quality in the first year with RQI and another 20% in the second year, according to hospital research.
of learners feel they learn best with RQI’s quarterly model than in a two-year model.
of learners agree they feel confident performing high-quality CPR because of the RQI Program.
Cleveland Clinic Premier Support Services
We have created a multi-tiered support plan for your organization, including:
- Dedicated Implementation Program Management Team to assist in any current and future transitions.
- Expert-level Team of Technical Support Specialists. As a Tier 1 Account, Cleveland Clinic will have access to these specialists who ensure that program, platform and hardware issues are resolved in an expedient and complete manner.
- Dedicated Customer Relationship Specialist (CRS). This technical subject matter expert works alongside the RQI Impact Team to address any needs with program adoption and implementation.
- The RQI Analytics interface (integrated within RQI 1Stop®), which displays compliance and performance data of your institutions, departments and learners enrolled in RQI and HeartCode Complete programs.
- Continued Collaboration with our Parent Organizations – the American Heart Association and Laerdal Medical – to provide additional products, services and resources.
Your dedicated Impact team ready to support you throughout your resuscitation journey.


