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NRP Weekly Q & A (Learners)

                 

What if we did not create our account in the 7th edition through HealthStream?

Healthstream was the host for the 7th edtion. They will still house your previous history. Linking to the 7th edition is still possible.

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Can people still register for NRP on HealthStream?

8th Edition NRP is hosted by RQIPartners. There is not a way for a learner to register via HealthStream. If an organization is an HLC customer, the learner can launch from the HLC and will be directed to the NRPLP for registration.

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How can I get provider status changed to instructor status?

Link to your 7th edition history as a first action. If this does not change your rank, please email your ecard and rank request to support and they will be able to change your rank.

Link to your 7th edition history as a first action. If this does not change your rank, please email your ecard and rank request to support and they will be able to change your rank.

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What's the quickest way to set up multiple live events on the calendar simultaneously like we were able to do in the Healthstream system?

You have the ability to copy events and make modifications. That will be the quickest way to create multiple ILEs.

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How long does a user have to complete the online work once it has been assigned to them?

There is no time limit to complete the online work. There is a 90 day limit requirement to meet the ILE post completing the online.

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Who can the NRP Advanced curriculum be assigned to?

The NRP Advanced curriculum is for anyone who attends birth with known risk factors or is expected to have skills beyond face mask PPV and laryngeal mask.

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How long do learners have once the online assignment is assigned?

There is no time limit for completion of the online contents.

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My regional trainer Global ID expired and I lost contact with the facility that I completed my 7th Edition training with. How can I renew?

If your instructor status expired, you will have to start over as a learner. You can register a new account and take the Advanced Provider curriculum. If you are interested in becoming an instructor again, you can submit an instructor application and complete the Instructor Candidate curriculum

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How many continuing education units CEUs are given for 8th Edition Advanced?

The number of credits depends on what type of credit you are claiming. For nursing credit, you can earn 11.9 hours. For all other types of credit you can earn 12 hours. Details on CE credit are shown on the second page of the part 1 certificate.

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Will the FAQ slides be available after presentation?

The recording of the webinar will be sent to all attendees, along with a copy of the slide deck and list of FAQ's.

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Does any licensed RN or RT get CEU's for the NRP Curriculum regardless of whether it's their Initial Certification or Renewal?

We do provide CEU credit for the providers for part one and then also for instructors for doing the online renewal. It doesn't matter if it's your first time or not, you should receive credit.

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For an instructor led event search, are there filters were they can choose region, state, city, dates, etc to narrow down the search?

When a learner is looking for an instructor led event they can search by city or state.

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When the student registers and they do not enter any search parameters, do they pull up all events (even the events that are set to outside organization)? If so, is there a way to default the listing to just your own organization's events?

Currently this is not available.

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How can I change my profile from student to instructor?

When you create a retail profile in the NRP LP it is a learner. To upgrade your rank to either provider or instructor you need to follow the link to 7th Edition, assuming you haven't taken any courses in the NRP LP. So when you link you should get your highest rank.

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How can I have access (or privileges) to create an Event for our organization?

There are two roles that allow for you to create an Event, Administrators and Instructors. You would need to have one of those two ranks in an organization.

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I have received an error when Linking 7th Edition History, do we link it again?

No, you should not try to link it again, report the error to customer service to assist.

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Are certificates and eCards for the 7th Edition still available in HealthStream?

For the 7th Edition HealthStream customers your history is still available, nothing was deleted.

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What if a user did not claim their card on HealthStream before the expiration date?

If the user did not complete the course to earn their card in the 7th Edition before January 1st to get the card. The user would need to take the 8th Edition course to earn the card.

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Where do you find the ecards?

Learners can find their ecards in their profiles. Administrators can also edit and view learner's information and access their ecards.

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Is support available on weekends?

Support is available Monday thru Friday 8am to 8pm EST

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Should you type in the "-" when entering the NRP ID?

Yes, if the learner setup their ID as their Global ID, they will need the "-".

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We have been teaching internationally but providers are not able to register with a foreign address.

The NRP LP is intended for use in the United States and specified countries only. We are rolling out the 8th edition internationally in a phased approach.

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I can view my ecard but is there a way to save as PDF and download?

If you choose the download option it will download as a pdf.

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If I assign a course to a learner, do they receive an email that a course is assigned or do they need to watch in the NRP site to populate?

They will receive an email.

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I've used my instuctor ID and last name and it doesn't let me link to my 7th Edition information.

If you're having trouble linking to your 7th Edition history you'll need to contact support for help and provide your NRP ID.

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Still have a certain email that the system will not allow. Its says invalid email.

We are making updates in the near future to allow for special characters in the email address, but please contact support if you believe your email address should work and you're getting an error.

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Learners who completed the instructor led course and received their NRP e-card are having difficulty obtaining CE, CME. How can they get their education credits?

You'll find the information you need to claim your CE on the Part 1 certificate of completion, on page 2. That will include your CE information.

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How long does it take to get an auto-generated email from the system when a new user is entered?

Notifications should be received within a couple of minutes. In our recent release we enabled a feature that allows administrators to resend these emails.

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How does a learner register?

Welcome to the RQI Learning Platform! To register your account, please follow the steps below:

  1. Access the RQI Learning Platform via this link: https://nrplearningplatform.com/
  2. Click “Register Now”
  3. Register using your institution-assigned or personal email address. Please ensure that you complete the full registration process, including your i address and contact information. You will receive an email from a “no reply” address, to the email you used to register, which includes your NRP ID Number and includes a link for email verification. You are almost done! Make note of the NRP Global ID, this will be used as your user name to log in. The global Id will look like this “8AE-00xx” use the dash when logging in.
  4. Please click on the verification link, you will then be asked to create a password.
  5. Note, you have not completed registration until the password is complete, you have accepted terms and conditions and you have successfully logged into the site using your new Global ID!
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Can a learner link their 7th edition information?

Yes, you can link 7th Edition eCards and Certificates. When the learner logs into the NRP LP, they are asked if they would like to "Link to your 7th Edition account history." Have them follow the prompts to complete.

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Why can’t I be assigned the Instructor Candidate course?

The learner must complete the Advanced Provider course giving them the Advanced Provider ranking. Also, they must apply to become an instructor. This application is available on the learner's dashboard once they have the Advanced provider ranking.

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How does a learner register with an organization?

Even if a learner has a Global ID, they need to register with their specific organization once they have been added to the site.

  1. An email is sent once the learner's information is added to the organization's specific site.
  2. Click on the Activate Profile button in the email. This email contains the organization's name
  3. Activate Profile file by selecting if you have a Global ID or not.
  4. Verify the activate code
  5. Assignments can be made
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How long does it take for the Healthstream/7th Edition update?

It can take up to 72 hours. You can still link your 7th Edition history even if you are not using them as your LMS.

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Why do I not see a Global ID for a HealthStream Learner?

If the Global ID is missing for a HealthStream learner, this means they did not complete their registration.

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How long does the learner have to complete the course?

The learner have unlimited time to complete the online course. Once they complete the course, they have 90 days to complete an ILE.

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How does a learner link their 7th Edition Information

Detailed instructions can be found here: http://rqipartners.com/wp-content/uploads/link-nrp-7th-edition-history-with-nrp-8th-edition.pdf

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